Please click on any question to reveal the answer - If your question is not here please feel free to call us anytime on 01785 240738 or ask it in the box below.
What profile do I have to fit to be considered for residential care?
There’s no single profile that our residents fit. We assess every potential resident on an individual basis to see if Brookside's residential care service is right for them.
I have specific dietary requirements. Will Brookside Residential Care Home be able to accommodate them?
We always talk through your loved one's requirements with you to put together a menu plan so that they get the food that meets any dietary requirements they may have.
Will I have a say in how I’m cared for?
We always sit down and discuss care plans with residents and their families so that they can let us know exactly what they want and need from their care plan.
What activities do you provide?
Our activities co-ordinator works Mon - Fri providing a wide variety of activities both inside the home and outside.
Of course you are more than welcome to come and join in with any activities or do your own whenever you wish.
What are your visiting times?
You are more than welcome to visit anytime. This is your loved one's home and it is provided for their convenience, not ours.
We suggest avoiding normal meal times unless you are having one with us, which you are very welcome to do. All we ask is you let us know in advance so chef can be prepared.
Do you have an alarm system, especially for during the night?
All our rooms are fitted with an alarm call system which will summon a member of staff to the room when pressed.
When your loved one first moves in they will be monitored very closely to ensure safety and well-being at all times.
If, after this initial period, there are safety concerns additional precautions such pressure sensor mats next to the bed, observation charts and health and medication reviews will be put in place.
Can we bring our personal items?
This is your loved one's home and we want them to feel as comfortable as possible. So, by all means bring any treasured mementoes, pictures or any other items you want. As long as they fit in the room safely it won't be a problem.
Can I have my own money
We advise keeping a small amount of pocket money for treats etc. Most things your loved one will need are provided, however we will purchase anything else they may need and invoice you accordingly.
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